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Communication

Welcome to the "Communication" section!

This section is designed to help you build a solid foundation in communication, from understanding the basics of verbal and non-verbal communication to mastering advanced techniques like persuasion and negotiation. Our goal is to offer you a range of resources and guidance that will enable you to communicate clearly and confidently, in any context.

  • You will learn topics such as empathy, active listening, effective feedback, conflict resolution, cross-cultural communication, etc.
  • Explore the contents in this section and self-enrol in the contents you wish to further explore. 

What is Empathy?

By the end of this microlearning, you will be able to understand:

  • The Difference Between Empathy and Sympathy
  • Characteristics of Empathy
  • Types of Empathy

Duration: 8 min.